event management
event management

Event Ticketing

All of our tickets are at www.sparksem.com and are sold on the basis of the following arrangements

 

 

 

The Healey School of Theatre Dance

 

1. All tickets are sold on a non-refundable, non-changeable basis. (If the HSOTD cancels the show, or adjusts the starting time by more than two hours, the full ticket price less the 50p per seat Sparks booking fee will be refunded)

 

2. Voluntary Exchanges - If you would like to change your seats

At the discretion of Sparks, you may swap your tickets free of charge if the seats you now want are available for the same price as you have paid.

Send an email to info@sparksem.co.uk stating your name, booking reference, current seats and seats you wish to swap to.

 

3. Voluntary Upgrades - If you would like to swap your seats to better seats

At the discretion of Sparks, you can swap seats to more expensive seats by doing the following:

a. Book and Pay for your new seats under a new booking reference

b. After doing so, send an email to info@sparksem.co.uk stating that you want to do a voluntary upgrade. State your old and new booking references. We will then refund and cancel your original tickets less a 50p per seat admin fee.

 

4. Voluntary Downgrades - If you would like to swap your seats to cheaper seats

At the discretion of Sparks, this method is commonly used to add more people next to you and there is no room in your current ticket class, you can swap seats to more cheaper seats by doing the following:

a. Send an email to info@sparksem.co.uk stating current and new seats you would prefer

b. We will manually move your seats, but you will not be entitled to any refund

c. You can then go onto your account and purchase more seats next to the seats we have moved for you

 

Tickets will be sold from Friday 1st June 2018 right up until the performance starting time. You must print off your e-tickets or show your ticket on a mobile device. 

 

Keep the confirmation email for proof of purchase, however you will not be admitted into the theatre with this.

 

Please do not leave seat amendments until the box office. Any customer wishing to amend seats at the box office will be asked to wait until the performance start time to ease congestion at the theate.

 

If you cannot find your e-ticket, check your email inbox, junk folder and spam folder. Otherwise, log on to your account at www.sparksem.com and click order history and download and print directly from our website.

 

 

 

Hyde Little Theatre (HLT)

 

1. All tickets are sold on a non-refundable, non-changeable basis. (If HLT cancels the show, or adjusts the starting time by more than two hours, the full ticket price less the 50p per seat Sparks booking fee will be refunded)

 

2. Voluntary Exchanges - If you would like to change your seats

At the discretion of Sparks, you may swap your tickets free of charge if the seats you now want are available for the same price as you have paid.

Send an email to info@sparksem.co.uk stating your name, booking reference, current seats and seats you wish to swap to. We will endeavour to place you in the same seats, but if these are not available; we will place you in the best possible seats together. Please remember, it is only at our discretion that we do this.

 

3. Reservations - If you would like to reserve your seats and collect your tickets at the box office, you must ring our hotline Monday-Saturday 4pm-7pm and pay for your seats by credit or debit card over the phone. We will then print your tickets for you and leave in the box office to collect. Tickets must be collected no later than 20 minutes prior to the production.

 

4. Group Bookings - If you would like us to hold seats for you, pending payment. We will do so and hold for you for 5 business days whilst you collect funds at our discretion. We cannot provide this service if the production is within 28 days. This applies to groups of 10 or more. 

 

Tickets will be sold from Sunday 15th July, right up until the performance starting time. You must print off your e-tickets or show your ticket on a mobile device. 

 

Keep the confirmation email for proof of purchase, however you will not be admitted into the theatre with this.

 

Please do not leave seat amendments until the box office. Any customer wishing to amend seats at the box office will be asked to wait until the performance start time to ease congestion at the theate.

 

If you cannot find your e-ticket, check your email inbox, junk folder and spam folder. Otherwise, log on to your account at www.sparksem.com and click order history and download and print directly from our website.

 

If you are stuggling to book tickets online, please call us on 0161 327 2781

Contact us today!

0161 327 2781

For new and existing bookings, call our office on

0161 327 2781

If you have already booked your event with us, and need to speak to us urgently. Please call one of our out-of-hours numbers supplied on your invoice

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